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Privacy

Privacy Policy 
Updated and Effective: May 3, 2019
 
This Privacy Policy describes how Entertainment Consulting International, LLC, its clients (which at Power Plant Hampton Roads includes HPP Western, LLC and Great Grub Ventures Hampton, LLC) (collectively, “ECI”, “we,” “us,” and “our”) use and share information collected via the web sites, applications or features that post a link to this Privacy Policy and at the affiliated branded properties (collectively, the “Services”).  For purposes of this Privacy Policy, “Affiliate” means a group of corporations, limited liability companies and partnerships that are owned and operated by a separate, single-purpose legal entity and any reference to multiple entities under the name Entertainment Consulting International, LLC and ECI is not intended to suggest any common ownership or control.

By providing us with information or accessing, using, or otherwise interacting with our Services, you agree to be bound by the terms of this Privacy Policy and the applicable Terms of Use, which govern your use of any Service.  IF YOU DO NOT AGREE TO THE TERMS OF THIS PRIVACY POLICY AND THE TERMS OF USE, DO NOT ACCESS OR USE THE SERVICE OR PROVIDE PERSONAL INFORMATION TO US.


INFORMATION WE COLLECT

Through various features on the Services, we may collect personal information, which is information that is linked to a specific, identifiable individual ("Personal Information"), such as first and last name, email addresses, postal addresses, and telephone numbers. We may also collect other information about you, such as payment and other information about your transactions with us, demographic information (e.g., your gender, ZIP code, or similar information), information about the device you are using to access the Services, and information about your preferences and interests.  Note that we may de-identify Personal Information we have received, turning it into non-personal information. This is sometimes accomplished using a mathematical process (commonly known as a hash function) to convert information into a code. The code does not identify you directly, but it may be used to connect your activity and interests.

If we combine demographic, preference or similar information with the Personal Information we collect, we will treat the combined information as Personal Information under this Privacy Policy. The information we collect may be provided by you or by a third party or may be collected automatically. We may combine the information we collect online with information we collect in our venues or elsewhere offline.

Our Services are intended for a general audience. Certain Services, features, or promotions may be restricted to those over the ages of 18 or 21 as described on the applicable Service and you understand that you may not use any such Service if you are not eligible. None of our Services is intended for use by or targeted to children younger than the age of 13. We do not knowingly collect Personal Information from children younger than the age of 13. If we learn that we have inadvertently collected Personal Information from a user who is younger than age 13, we will delete that information from our active databases. If you are the parent of a child younger than 13 and believe that we have inadvertently collected Personal Information from your child, please contact us at Privacy@livedistricts.com.
 
Information You Provide.
We may ask you to provide certain information to us (including your Personal Information) when you use the Services or engage with us offline. You may choose not to provide certain information; however, choosing to do so may prevent you from being able to take advantage of some of our offered features, from participating in some events or promotions, or from conducting transactions.

Community Forums and User Submission.
The Services may provide you the opportunity to submit information to us, through interactive features, and through other communication functionality ("Community Forums"). You may choose, through such features or otherwise, to submit or post “User Submissions” (which means any and all information and content that you submit or post to the Services, including, without limitation, photos, audio, video, messages, text, files, or other content you provide us and as further described in our Terms of Use).  Your use of any Community Forum is subject to our Terms of Use www.pbrvirginia.com/terms, including, without limitation, the “User Content” section. Some Community Forums may be operated by a third party and your submissions also may be subject to the third party’s privacy policy and terms of use.

Please note that certain information, such as your name and/or state of residence, may be publicly displayed on the Services along with your User Submissions. Note also that anything you submit through a public-facing Community Forum may be made public – others will have access to your User Submission and may use it or share it with third parties. We are not responsible for the actions of third parties and the use of your information and other User Submissions by such third parties is not subject to the protections of this Privacy Policy. 

Social Networking Features
The Services may permit or facilitate interactions with an interactive third-party website or service ("Social Networking Features"), such as enabling you to “like” or “share” content on a social-media network like Facebook or Twitter. If you choose to share content or otherwise post information from or via the Services through a Social Networking Feature, that information may be public and the third party may have access to information about you and your use of our Services. Similarly, if you post information on a third-party platform that references us (for example, by using a hashtag associated with us in your post), your post may be published on the Services or otherwise in accordance with the terms of that third party. You may also choose to use a Social Networking Feature in a way that connects that third-party service with our Service (such as signing into a Service with your credentials from another website or service). Doing so may allow us to collect (or the third party to share) information about you, including without limitation Personal Information. We may also receive information about you if other users of a third-party website give us access to their profiles and you are one of their “connections.” The information we collect is subject to this Privacy Policy. The information collected and stored by the third party remains subject to the third party’s privacy practices, including without limitation, whether the third party continues to share information with us, the types of information shared, and your choices with regard to what is visible to others on that third-party website or service. The third party may allow you to remove the application or feature, in which case we will no longer collect information about you through the application or feature, but we may retain the information previously collected.

Information Provided by Third Parties
We may obtain information about you from third parties, including our joint marketing partners, third-party websites, users who provide us with information about others (i.e. purchasing a gift card for someone else), or other unrelated third parties.  The information third parties provide may include Personal Information, demographic information, and information on your preferences. We may combine information about you that we have with information we obtain from others. In those cases, we will apply this Privacy Policy to the combined information.

Send-to-a-Friend Features
If you send a friend a communication from the Services, the information you provide (e.g., name and email address) is used on a one-time basis to facilitate the communication and is not used for any other marketing purpose unless we obtain consent from that person.

Information the Services Automatically Collect When You Interact with Us.
ECI and our third-party service providers (including analytics providers, advertising partners, and third-party content providers) may automatically or passively receive and record certain information about your use of our online Services whenever you visit or interact with those Services, such as: your IP address and mobile or similar device identifier; browser type; type of device you use to access the Services; the domain name from which you arrived at the Services; the time of day you visit our Services; and specific pages or areas of the Service you visit ("Usage Information"). This information helps us to create a better experience for our users and to provide you with targeted advertising.

We may collect or infer certain location data regarding your use of the Services (“Location Data") and may link that Location Data to other information we have collected about you. We may directly collect precise Location Data from the device you use to access our online Services if you have opted-in to such collection. You may be able to turn off the collection of precise Location Data through your device settings. However, please note that we may still be able to infer your approximate location through other information we collect, such as IP address.

The methods used to collect Usage Information may include:

Cookies and Local Storage.
“Cookies” and local storage are pieces of information (data files) transferred to an individual’s browser on their device when the device is used to visit a Service. These technologies are able to store a unique identifier for a device to allow a certain Internet site to recognize the device whenever the device is used to visit the site.  These technologies may be used for many purposes by us and our third-party service providers, such as automatically collecting Usage Information, enabling features, remembering your preferences, and providing you with targeted advertising elsewhere online. If you do not want to accept cookies, you can block them by adjusting the settings on your Internet browser. You can find more information about cookies and how they work at www.allaboutcookies.org.

Certain browsers or browser add-ons, such as Adobe Flash, may provide additional local data storage mechanisms that are used in a manner similar to cookies, and some of the content included on our Services may make use of this local storage. For example, a Flash cookie is a data file placed on a device via the Adobe Flash plug-in that may be built into or downloaded by you onto your device. Flash cookies may be used for various purposes, including, without limitation, enabling a Flash feature and remembering your preferences. For more information about Flash and the privacy choices Adobe offers, visit www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html. If you choose to disable cookies, to adjust your Flash privacy settings on your device, or to otherwise restrict local storage, some features of the Services may not function properly. 

Web Beacons.
Small graphic images or other web programming code called web beacons (also known as “pixel tags,” “1x1 GIFs,” or “clear GIFs”) may be included in our web pages and email messages. Web beacons may be invisible to you, but any electronic image or other web programming code inserted into a web page or email can act as a web beacon. Web beacons or similar technologies may be used for a number of purposes, including, without limitation, to count visitors to a Service, to monitor how users navigate the Service, to count how many emails that were sent were actually opened or to count how many particular links were actually viewed.

Embedded Scripts.
An embedded script is programming code that is designed to collect information about your interactions with the Services, such as the links you click on. The code is temporarily downloaded onto your device from our server or a third-party service provider, is active only while you are connected to a Service, and is deactivated or deleted thereafter.

In addition, we may use a variety of other technologies that collect similar information for security and fraud detection purposes.

OUR USE OF INFORMATION
We may use information collected from or about you, including your Personal Information and Usage Information, to:
•    allow you participate in the Services, or features or activities we offer, including any promotion or loyalty program we offer;
•    process a transaction, verify your identity or eligibility, and send you confirmations and receipts;
•    send you information and special offers from us, our advertisers, or third-party business partners;
•    respond to your inquiries and provide customer service;
•    protect you, ourselves, or any third party from errors, misuse of the Services, fraud, or any criminal activity;
•    help us serve you better, including tailoring content, recommendations, offers, and advertisements we display to you online;
•    improve the Services or our venues, products and services and for legal, regulatory and internal business purposes;
•    assess your employment application for a position with ECI and prepare related governmental and internal statistics reports;
•    detect and troubleshoot problems, resolve disputes, and enforce applicable agreements and policies for the Services; and
•    fulfill any other purpose consistent with this Privacy Policy, for purposes disclosed to you at the time of collection, or with your consent.

SHARING OF INFORMATION
We may share non-personal information, such as Usage Information, demographic data, hashed or otherwise de-identified data, and aggregated user statistics, with third parties in our discretion. We do not share your Personal Information with third parties for those third parties' own marketing purposes unless we provide you the opportunity to opt-in or opt-out prior to such sharing. In addition, we may share your Personal information in the circumstances described below or elsewhere in this Privacy Policy, as disclosed at the time you provide information, or otherwise with your consent.

Third Parties Providing Services on Our Behalf
We may use third-party service providers to perform certain services on our behalf, such as: hosting the Services or Service features; processing transactions and payments; providing marketing assistance and data analysis or enhancement; sending communications on our behalf; or performing other administrative services. We may give these service providers access to your information (including Personal Information) so that they can carry out the services they are performing for you or for ECI.

When You Agree to Receive Information from Third Parties or Request That We Share Your Information.
You may be presented with an opportunity to receive information or marketing offers from one or more third parties. If you agree at that time to have your Personal Information shared, your Personal Information will be disclosed to that third party (or parties) and will be subject to the privacy policy and practices of that third party. We are not responsible for the privacy policies and practices of third parties, and, if you later decide that you no longer want to receive communications from a third party, you will need to contact that third party directly. You also may request, sometimes through your use of an interactive feature or third-party application, that we share information about you with a third party, and we will typically do so under those circumstances.

Cobranded Partners
Cobranded partners are entities with whom we jointly offer a service or feature. Services or features that we may offer in conjunction with a cobranded partner may include Promotions (defined below), concerts and other events, and ticket sales, among other things. You can typically tell when you are accessing or participating in a service or feature that we are offering in conjunction with a cobranded partner because the cobranded partner's name will be featured prominently in marketing materials for the service or feature. You may be asked to provide information about yourself utilize a service or feature offered in conjunction with a cobranded partner. In doing so, you may be providing your information to both us and to the cobranded partner, or we may share your information directly with the cobranded partner. Please note that the cobranded partner's policies will appl